Tag : facebook

The Essential Guide to Facebook Ad Split Testing

The Essential Guide to Facebook Ad Split Testing
29Oct

As you plan your Facebook marketing strategy, how do you decide between one image style or another? Or find out what sort of ad copy your leads prefer? You could guess blindly, but you’ll be better off with split testing.

Split testing (or A/B testing) is the practice of sending out different ads to different sections of your audience. So Group A gets ad one and Group B gets ad two. From there, you can see which ad performed better, which informs the rest of your advertising strategy going forward.

Why is split testing worth it? How do you make an effective split test? I’ll go over the answers to those questions and more in this guide to creating successful Facebook ad A/B tests!

Why Bother?

For many people new to the idea, split testing seems like a waste of time and resources. Who wants to write double the ad copy and generate twice as many images? Well, as it turns out, you do.

Split testing has become an advertising best practice across the industry for a lot of reasons, but in short, it makes sure that your ad campaign is on the right track.

For starters, it’s an essential part of overall better marketing. If it turns out you’ve been appealing to people with the wrong angle, then you need to change that direction ASAP. Once you’ve made these corrections, you’ll probably see your web traffic, engagement and conversion rates all increasing.

This then translates to increased ROI. Basically, $100 of subpar ads may only generate half the attention that $100 of tested and optimized ads gets you. It’s a bit of extra effort now for increased effectiveness and revenue later.

So you know why you should be split testing your Facebook ads, but how do you get started?

Have a Goal and Expectation

Before you start writing up any ad copy, you need to determine what you want to test. Do you want to try a new headline style, or maybe you want to see what kinds of images perform best with your audience? Whatever it is, set one thing to alter. That way you’ll know exactly what changed your audience’s reaction between the ads.

This is where marketing and science start to blend. Form a hypothesis! Which ad do you think will perform better? Why? During this step, you’ll also want to establish what a successful split test will look like for you. If you’re advertising for your online store, maybe a 7% increase in site visits is a good goal for you.

Create the Ads

Now, draft your two ads with the one major difference. And really, it needs to be a MAJOR difference!

For example, let’s say you’re marketing for a gym and you decided to test the images used for your ads. You’re not going to have meaningful results if your first ad has a picture of a smiling, fit woman stretching and your second ad features a smiling, fit woman lifting weights. They’re just too similar to tell you anything important.

Instead, you might have your first ad feature the same woman sitting down, but your second ad could feature shots of your equipment or pictures of healthy foods and protein powders. This way, when one ad performs better than the other, you’ll know it isn’t just a coincidence!

Send Them Out and Analyze the Data

Now, publish your two Facebook ads and see what happens. Set which metrics you want to track based on your goals for this test, and may the better ad win!

Let the ads run for a set amount of time, however long your ads usually take to see optimal engagement, then step back and look at your results. If one ad outperformed the other, use this information as you plan your ads in the future!

If there weren’t significant results, don’t be discouraged! Make sure you made substantial changes between the ads or (if worst comes to worst) test a new part of your ads! There’s always something to improve on, and these tests are important to optimizing your processes.

Test, Test, Test!

The only way to improve is to identify problem areas, so get to work! You’ve got nothing to lose by testing, and a whole lot of revenue to gain!

Would you like to discuss your unique Facebook ad strategy? Schedule your free consultation with the marketing experts at The Go! Agency!

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GoTV Episode 7

102618 GoTV Episode 7
19Oct

Thanks for stopping by Go!TV! Ready to get caught up on this week’s biggest news across social media? Let’s get started!

Facebook

New Facebook Image Sizes Promise New Problems
You carefully curated the perfect image for your article but, oops, sorry, the image is going to look pretty strange once your content is shared on Facebook. Facebook’s new test is resizing preview images, specifically making them appear smaller. It’s a pain for marketers, but experts have speculated that this may make it easier to integrate Facebook and Instagram feeds in the future. For now, all marketers can do is see how Facebook’s audience responds to the test.

Social Media Today

Facebook Groups Offer New Engagement Opportunities
Last week, we reported that Facebook is letting businesses create and join groups. But how does that actually help you as a marketer? Well, it gives you another avenue for engaging your customers. Groups can be great places to start conversations and run marketing tests. Additionally, groups allow your brand to develop a community centered around your business. When someone feels a personal attachment to your business, they’re going to be a lifelong customer.

Social Media Today

And that concludes this week’s recap of Go!TV. Big changes are happening around Facebook, so stay in the know and come back next week! If you enjoyed this episode, check out our podcast and blog for even more social media marketing news!

Want more Go? Here are the other places you can follow us: FacebookInstagramTwitter!

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GoTV Episode 6

Go TV Episode 6
12Oct

Welcome back to Go!TV! We’re glad to have you as we take a look at this week’s breaking news in social media. Here’s the marketing news that you need to know!

Facebook

Expect Facebook Stories Ads Soon
After months of preliminary testing, Facebook is now encouraging its Marketing Partners to prepare for Stories Ads. In the coming months, Facebook Stories are expected to become the place to be for digital marketers. While Stories are only viewed by 150 million people, a comparatively small portion of the Facebook audience, experts anticipate that Stories Ads will be hyper effective since users won’t already feel inundated with ads through the new medium.

Marketing Land

Facebook Pages Can Join Groups to Build Engagement
Most marketers are still less-than-pleased with Facebook since their recent algorithm shifts have made it harder for brands to engage with their audiences. That sentiment may shift a bit now that Facebook pages will be able to join groups to directly engage with potential customers. Ideally, this development will let advertisers recoup some losses by interacting with their target demographics and generating more conversions.

Social Media Today

Pinterest

Third Parties Gain New Access to Pinterest’s API
In a boon to advertisers everywhere, Pinterest has announced that it will make its API available to third-party platforms. This means that brands advertising on Pinterest will be able to track important metrics like views, impressions, and click-through rates. Because engagement is already so high on the site, marketers in relevant industries should seriously consider the advantages of expanding campaigns to include this DIY giant.

Marketing Dive

That’s it for this week’s episode of Go!TV! Thanks so much for joining us, and if you liked this episode, come visit our podcast and blog for even more social media news and know-how!

Want more Go? Here are the other places you can follow us: FacebookInstagramTwitter!

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GoTV Episode 5

On Episode 5 of GoTV Christopher Tompkins, The Go! Agency's CEO, talks about Instagram's hidden hashtags, Facebook's smart device, and Twitter ads.
5Oct

Thanks for stopping by Go!TV! As always, we’re thrilled to be your source for the latest news in the world of social media advertising. Let’s see what’s happening this week!

Instagram

Instagram Tests a New Feature Allowing Hidden Hashtags
Don’t you hate the look of 30 hashtags clogging up the space after a well-thought-out Instagram post? Well, that may be a struggle of the past. Instagram is tinkering with a new option that would allow you to add hashtags in a separate, hidden space that would preserve the aesthetic integrity of your original post. It’s worth noting that this feature may not be implemented, but it’s a promising sign that Instagram is looking into less obstructive ways for users to hashtag their posts.

Jane Manchun Wong
Social Media Today

Facebook

Facebook May Launch its Smart Home Device Next Week
Rumors are circulating that Facebook is about to launch its new smart speaker, “Portal,” next week. Cheddar reported that Portal will be functionally similar to Amazon’s Echo Show and, most interestingly, Facebook’s new smart home device will be able to interface with Amazon’s Alexa voice assistant. If true, this would hint at a possible exchange between the two giants wherein Portal has access to Amazon and Amazon devices may be Facebook-connectable.

While these are undeniably exciting prospects, brand trust for Facebook is notably low amid allegations of user data misuse. For this reason, it’s expected that Facebook’s face-recognizing camera will have a feature that allows users to cover the wide-angle lens when their Portal isn’t in use.

Cheddar
Social Media Today

Twitter

Twitter Test Expands Ads to Include Timelines on Third-Party Sites
Twitter may finally expand its advertising options! Their new test allows advertisers to include their promoted content within timelines embedded on third-party websites. While it’s not expected to be a game-changer in the world of Twitter advertisements, this expansion would offer creative businesses another opportunity to get their content in front of the right audience.

Marketing Land
Social Media Today

And that wraps up this week’s Go!TV episode! We can’t wait to see you next week! If you enjoyed this episode, you’re going to get a lot out of our podcast and our blog!

Like and subscribe to make sure you don’t miss anything! Here are all the places you can find your favorite marketing experts: FacebookInstagramTwitter

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GoTV Episode 4

928918 GoTV Episode 4
28Sep

Welcome back to GoTV! We’re dedicated to bringing you the most important social media news. Let’s go! 

Note: Sources are linked in the descriptions.

Instagram

Instagram Adds New Shopping Options to Boost Revenue Potential
Instagram first launched its Shopping Tags in Stories to a limited group of business profiles back in June. These tags will now be available in 46 countries, a significant expansion of the option. As the popularity of Instagram Stories continues to rise, the expansion of Shopping Tags at this stage makes a lot of sense. Additionally, this feature could help to form habitual behaviors.

Social Media Today

Snapchat

Snapchat Launches New Program Enabling Publishers to Source UGC
Snap has announced that it will debut Curated Our Stories, a new feature that is an extension of the platform’s Our Stories feature. Curated Our Stories will allow publishers to gather user-generated content (UGC) and combine different UGC into stories involving live events, breaking news, etc. Publishers will then be able to share these stories in Snapchat Discover, or embed them on the publisher’s site or app. This feature will include ads, with the revenue split between Snap and the story’s publisher (no revenue will be diverted to the content creators). Besides benefiting from the inherent connection between UGC and user engagement, Curated Our Stories will not include any fees for publishers.

Digiday

Twitter

Twitter Will Soon Allow Users to Switch over to a Reverse Chronological Timeline
Hooray! Twitter just announced that it will soon enable users to return to the reverse chronological timeline. On the platform’s official support handle, Twitter stated

Our goal with the timeline is to balance showing you the most recent Tweets with the best Tweets you’re likely to care about, but we don’t always get this balance right. So we’re working on providing you with an easily accessible way to switch between a timeline of Tweets that are most relevant for you and a timeline of the latest Tweets.

This move has been praised by hordes of users–and generated some great PR for the social media giant. The potential effect on user engagement is not yet clear, however.

Social Media Today
Twitter Thread

That’s it for this week’s episode of GoTV! Don’t forget to check out our next episode! If you enjoyed GoTV, you’ll love our podcast and our blog!

Do you want more Go? You can also find us on FacebookInstagram, and Twitter.

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GoTV Episode 3

GoTV Episode 3 Blog
21Sep

Thanks for stopping by Go! TV! We’re glad to have you for our exploration of the biggest news throughout the world of social media.

Facebook

Facebook is fact-checking images and videos.
Facebook has been using fact-checkers for articles since 2016, but that service is being expanded to images and videos. This comes in response to users sharing emotionally-charged content that lacks the factual backing to be considered “news.” Since Facebook’s News Feed algorithm places a high value on engagement (and inflammatory stories usually receive more attention than their milder counterparts) the change is expected to have a major impact on how content ranks.

Facebook Newsroom
Social Media Today

Facebook unveils new ad options for the holidays.
As the holiday season approaches, Facebook is rolling out new options to improve ad performance. Collection ads will feature the option to redirect users from the ad to a new Instant Storefront template, which will allow advertisers to customize their ad content and improve conversion rates. Advertisers can also skip creating their own videos for collection ads, as the updated Instant Storefront will offer a video based on previously-uploaded images.

The social media giant will also be expanding its ad overlays to include holiday-specific frames. These will help advertisers build a more dynamic image that feels appropriate for the occasion. Additionally, Facebook’s video creation kit will feature holiday-themed templates to help brand the seasonal advertisements 

Facebook Business
Social Media Today

YouTube

YouTube offers new vertical ad space.
YouTube’s latest update makes the platform more vertical-video-friendly. According to Social Media Today, mobile videos will now be optimized for vertical viewing and better fill the user’s screen. The Drum reports that YouTube will also allow brands to purchase ad space in a user’s home feed. This will place individualized ads with Youtube’s Recommended Videos section, an area which generates substantial viewership for the platform.

The Drum
Social Media Today

If you enjoyed this social media roundup, check out our latest episode of the Social Media Marketing Academy!

Be sure to like and subscribe for more of the latest social media news, and share your thoughts on these topics in the comments below! 

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GoTV Episode 2

GoTV Episode 2 Blog
14Sep

Welcome to Go! TV, your weekly look at the world of social media!

Instagram

Instagram might enable users to tag videos.
Instagram is currently testing a feature that enables users to tag video posts. User tagging is great for encouraging engagement, as users are notified when someone tags them in other content. Although users can tag others in the comments section of a video, this option is a more organic method. Additionally, the in-video tags allow comments sections to (hopefully) focus on discussion. This feature is currently testing.

Social Media Today
Tech Crunch

Facebook

Universal Pictures teams with Facebook and Messenger for first integrated AR experience.
To promote the DVD release of Jurassic World: Fallen Kingdom, Universal pictures joined forces with Facebook to create an integrated augmented reality (AR) experience for Facebook Messenger app users. This is proof of AR’s growing popularity among major platforms, as social media networks and apps continue to compete for users and engagement.

Mobile Marketer
Cision PR Newswire

What do you think about brands moving into AR? Would you be more swayed to see the movie based on this ad? 

Facebook’s Canvas ads get a new name and new features. 
Facebook is revamping its Canvas ads, advertisements that acted as a site-within-a-site on Facebook’s mobile app. Renamed “Instant Experience,” these ads will continue to offer an immersive experience in addition to new features and options. The updated ads also have improved performance and load times. Facebook Pixel will now automatically be included in the Instant Experience ads if the advertiser’s website also uses Facebook Pixel.

Social Media Today
Facebook Business 

Twitter

Twitter debuts audio-only live streams.
The microblogging leviathan is now dabbling in audio. The platform announced recently that it will enable iOS users (soon to be joined by Android users) to live stream audio-only content. Periscope engineer Richard Plom explains,

“Broadcasting with audio only in Periscope is something the community has been asking for, and have been doing already by covering the camera lens. Sometimes people are not comfortable being on camera, but they still want to broadcast and interact with others via Periscope’s powerful chatroom feature.” 

If you thought that this innovation sounds an awfully lot like a podcast, you are not wrong! It’s essentially podcasting live. Given the popularity of podcasting in America, this is not surprising. Over a quarter of all Americans listen to at least one podcast per month, with 17% of Americans tuning in weekly to their favorite podcasts. (Source: Podcast Insights)

Social Media Today
Medium
Podcast Insights

Speaking of great podcasts, we have a new episode of Success to Go! Check it out here.

Don’t forget to like, subscribe, and share your thoughts below!

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GoTV Episode 1

GoTV Episode 1 Blog
8Sep

Welcome to the pilot episode of GoTV! We’re presenting a weekly roundup of the latest news, trends, and innovations on the social media landscape.

INSTAGRAM

Instagram is taking steps to increase security. 
Instagram is implementing new tools and features to enhance transparency and safety for users. Notable public figures will now be verified. Accounts with large followings will have additional information available to all viewers, showing origin and age of the account. Finally, users will be able to log in to their accounts using third-party authenticator apps.

Social Media Today article 

Could IG Shopping be headed your way? 
Instagram is reportedly planning to enter ecommerce. Sources claim that the platform is working on a new standalone app for shopping. This app will enable Instagram users to purchase directly from brands and merchants they follow.

The Verge article

YOUTUBE

YouTube announces new tools for nonprofits.
‘Tis almost the season . . . . Just in time for the holidays, YouTube is currently beta testing a new suite of features within the app called Youtube Giving. These features are designed to enable fans and creators to do more for the causes and charities they support, from fundraising to content creation.

YouTube Creator Blog
Social Media Today article
Beta Test

TWITTER

Twitter has been recommending profiles to unfollow.
Similar to the “Who to Follow” feature, Twitter might be suggesting accounts to unfollow soon. This innovation is still being tested, but has already raised a lot of controversy. The social media juggernaut has defended the feature, arguing that it will improve engagement and experience.

Slate article

FACEBOOK

Facebook combats discrimination by removing thousands of ad-targeting options.
In an effort to improve both user experience (and its own image after a year filled with PR nightmares ranging from foreign bots to data breaches), Facebook will remove ad-targeting options that can be used to discriminate based on race, religion, and more. All told, over 5,000 options will be deleted. Facebook reaffirmed its commitment to all users, saying,

While these options have been used in legitimate ways to reach people interested in a certain product or service, we think minimizing the risk of abuse is more important. This includes limiting the ability for advertisers to exclude audiences that relate to attributes such as ethnicity or religion.”

Social Media Today article 
Buzzfeed
Facebook Announcement

That’s all for this week! Don’t forget to check out our YouTube channel for next week’s episode, debuting Friday, September 14th!

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Social Media Marketing Solutions: Fitness Studios

082918 Blog Social Media Marketing Solutions_ Fitness Studios
29Aug

For the rest of the summer, the Go! Agency blog will focus on the social media habits of different industries. For each week in August, our first blog will explain common mistakes made by an industry; our second blog will explain how to fix those mistakes.  

As we discussed in our previous blog, the fitness industry has some work to do when it comes to social media marketing. Thankfully, the common issues have easy fixes. Let’s take a look at one fitness studio that needs some more coaching on their marketing techniques! (Note: The following example is a hypothetical case study that combines features from several different situations. Names, locations, and other details have been changed to protect the privacy and anonymity of source examples.)

Ferris Fitness is a small boutique fitness studio that specializes in spinning and pilates. CEO Carol Ferris wants her studio to be a space where people can feel comfortable and get healthy. She is busy enough with the day to day operations (and keeping head trainer Hal from throttling Guy, a spin instructor), so she leaves the social media operations to Kyle, the receptionist and de facto office manager. Kyle likes that this duty enables him to flex his creative muscles (his degree is in graphic design), but he doesn’t know a lot about marketing.

Bad Visuals
Carol wants to show off their gorgeous layout, so she’s taken lots of pictures of the studio. Always when it’s empty, of course–why would you want people in the way? Pilates teachers Jessica and Simon will frequently snap candid pics during workouts, and sometimes even take (admittedly shaky) videos of group classes. 

Solution: Polish your image. 
We’re not saying that you need to make your trainers wear full make up so that you can take pictures of the class, but you need to look polished. Pay attention to lighting and composition of your shots. Take time to actually set up your photos. And enough with those sad pictures of empty gyms: people won’t be impressed by the space, they’ll be confused by your lack of clients.

Too Perfect
Spin instructor John wants to take before and after photos of clients, but Carol worries that asking would offend or embarrass them. Right now, their photos are mostly shots of the trainers during their own workouts. 

Solution: Embrace reality! 
You need to show the “before” picture if you want the “after” picture to have any impact. People want to see what your gym could do for them, and the best way to do that is to show a person who is at the beginning of his/her fitness journey. More than that, people want to to relate to others. Ask your clients if any of them would be comfortable sharing before and after photos. Ideally, you should present a mixture of all different ages, sizes, and body types.

Strictly Business
Ferris Fitness has an eclectic bunch of employees. Guy volunteers with the Special Olympics. Jess and Simon co-emcee a popular karaoke night at a nearby bar. The staff includes two retired veterans: Hal (USAF) and John (USMC). Sadly, no one would know any of this by looking at any of the gym’s social media channels.

Solution: Get personal.
Show off your staff! No one who’s seen Guy yelling at cyclists in his lunchtime spin class would ever think that he’d be great with children, much less children with special needs. Jess is so quiet during classes, but she’s effervescent on stage. Happy-go-lucky karaoke night Simon likewise bears little resemblance to stern trainer Simon. Hal and John don’t like to flaunt their military service, but they wouldn’t mind being mentioned on Veterans’ Day. By showing the human side of your trainers, you allow your audience to connect.

Ferris Fitness has one advantage that too many businesses lack: an owner who was willing to learn. After Kyle mentioned their social media issues, Carol did some research on her own. She had thought that her fitness studio was average in terms of social media, but she quickly saw how much she was missing. Carol decided to contact a small social media management firm. She felt doing so would be the best for herself and her staff–and the results have been great!

Don’t do all the heavy lifting of digital marketing by yourself! We can help you optimize your marketing strategies. Contact us today for a free consultation!

 

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Social Media Marketing Evaluation: Fitness Studios

082718 Blog Social Media Marketing Evaluation_ Fitness Studios
27Aug

For the rest of the summer, the Go! Agency blog will focus on the social media habits of  some of our favorite industries. Every week, our first blog will explain common mistakes made by an industry; followed by a second blog that will explain how to fix them. Think of this series as What Not to Wear for social media marketing!

Fitness studios are booming right now, notably spinning, pilates, Crossfit, and other so-called “boutique fitness” specialities. According to an industry survey by American College of Sports Medicine’s Health & Fitness Journalhigh intensity training and group training are the two biggest fitness trends in 2018. Unfortunately, many of the smaller studios need help with social media marketing. Here are a few of the biggest mistakes we’ve noticed among fitness studios. 

1. Bad Visuals
Every industry makes this mistake, so we cannot stress it enough: level up your visual game. Do not post bad pictures. Poor lighting and composition can make a brand new studio look like the inside of an abandoned warehouse. Speaking of abandoned, don’t post pictures of empty rooms or equipment. Spinning studios are major offenders here: stop using photos of empty bicycles. You may think you’re showing off your state of the art equipment, but viewers will see a studio with no members.

2. Just Too Perfect 
Speaking of overused images, too many fitness studios post pictures of perfect people. It’s great to post pics of your staff (more on that below) or other fitness professionals, but you need to connect to your audience. While your audience will undoubtedly have a good number of fitness buffs, it will also include people who want to improve themselves. You need to appeal to customers who don’t look perfect. And what about expanding your client base? With the incoming Silver Tsunami, many fitness pros have found success by appealing to the older demographic. Finally, think of this as an opportunity to prove the value of your services by taking photos of clients throughout their fitness journey. You need to show the “before” if you want the “after” picture to have any impact.

3. Strictly Business
While personal trainers can take a more personal approach with their social media profiles, fitness studios need to be a bit more business-oriented. Unfortunately, a lot of these studios take that to extremes and show no personality whatsoever. Staff is almost anonymous; the brand itself has no personality. As we discussed in our blog on restaurant solutions, you need to mix up your content if you want to keep your audience’s attention.

4.  Little to No Engagement
Connecting to your audience is the point of social media. You must respond to each comment and question. You should participate in challenges on social media platforms, or follow fitness-specific hashtags. Finally, consider using your social media accounts for giveaways or promotions that would not be available elsewhere.

5. All or Nothing Approach to Marketing
Far too many fitness studios fall into one of two camps: 24/7 sales pitches or radio silence. As any competent social media marketer will tell you, neither is a winning strategy. Consider the previous entries and vary your content. Don’t bore your followers, and don’t forget to educate them. Your social media channels are an opportunity to give your potential customers a taste of what you have to offer.

Remember: there are no such things as rest days when it comes to your social media marketing strategy! Check out our next blog for solutions to these common problems.

Has your marketing strategy hit a plateau? We can help you achieve your goals! Contact us today for your free consultation!

 

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