Learn Snapchat In A Snap!

11Jul

Advertising, Instagram, Marketing, Periscope, Snapchat, Social Media, Social networking, Uncategorized, Video

Okay, Snapchat, you have our attention. The app-exclusive social media platform is beginning to hold its own amongst the social media giants, especially for Millennials and younger users. With video’s rise in popularity, it was to be expected. Its interface isn’t exactly where it should be, but with each new update we are seeing improvements.

Snapchat began with an original concept. Users could send each other pictures or videos with an expiration date. Don’t blink, because once you click on a picture, it will be gone and never able to return. Not even the creator could see it (hence, the ghost mascot). You can probably see how young people would find this entertaining, but businesses wouldn’t really find a use for it.

One of the more significant updates in Snapchat’s history is Stories. There, viewers can see pictures and videos of the creator’s choosing for up to 24 hours. It was just enough for businesses to begin to flock to the mobile app.

Yet the biggest issues marketers face is Snapchat’s lack of reachability. We’re not talking about numbers, there’s already 100 million snapchatters out there and that number is sure to grow as younger internet surfers flock to the eccentric software. We’re instead talking about Snapchat’s lack of searching power. If you know a user’s exact username or their Ghost-styled QR code, you won’t have a problem. But what if a user just wants to search your name? They may have difficulty finding you.

There is a helpful third-party app called GhostCodes, in which you can search their database of Snapchat accounts. You can find them based on industry, name, or subject matter. It is a helpful app that Snapchat itself could learn from.

Social media video rules apply with Snapchat. They are short and able to have a filter. Just very recently, Snapchat added their Memories feature. This allows users to upload pictures and videos from their device’s camera roll. They are slowly shifting away from “once and done” style they used to have and grew popularity through, but in the same token they are gaining the attention of serious social media users.

The most unique and fun features Snapchat offers is Geofilters. They utilize a smartphone’s location services and present overlay graphics that are exclusive to the area. You will find a special Tampa filter in Tampa, Denver filters in Denver, you get the idea. Businesses can also make their own, but that is a bit of a process.

It’s time to start thinking about Snapchat but most importantly, it is time to see how video can help your online marketing.

What do you think about Snapchat? Comment below!

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5 Ways to be an Insta-Pro on Instagram

By Christopher Tompkins

How-To-Be-An-Insta-Pro-on-Instagram-200x300

10Jul

Advertising, Facebook, Instagram, Local Marketing, Social Media, Social networking, Uncategorized

In 2010, one of today’s most popular social media platforms, Instagram, debuted and in no time, it began to catch speed. Now, in 2016, there are over 400 million users. That’s an insane amount of users! While it doesn’t compete with its parent company, Facebook’s 1.6 billion users, the powerful picture-centric platform is becoming a time-tested tool for online marketers.

Throughout it’s run, we have seen a few changes in its infrastructure. For one thing, its algorithm now follows similar rules to Facebook and Twitter, which presents posts not in a time-linear fashion, but rather in an order the website thinks you will like. As we posted on our blog yesterday, there are many ways marketers can use algorithms to their advantage. Another major change was an aesthetic shift earlier in the year. Their iconic logo changed to something well, less iconic. Yet their layout did become more sleek and in theory, more user-friendly. Yet regardless of the changes, there have always been some constants to Instagram and helpful tactics in which users can promote their content effectively. Here are the top 5 ways we have found to be the most useful:

Share videos- Yes, Instagram started off as a photo-exclusive website but they have recently become aware of the effectivity of video. Between Vine, Snapchat, Facebook Live, and Periscope, video is starting to rock the house. So, Instagram allows users to create and share 15-second videos. For those unfamiliar with social media video trends, 15 seconds is actually a substantial amount of time. Every second counts in these short quips and you should dazzle them up with apps like Ripl and Pic Play Post.
Picture moderation- Those sepia and black and white filters are very cute, but don’t overuse them. Moderation is key when trying to make them snazzy, but you should also be aware of your subject matter’s balance. Like all social media marketing, there should an even flow of interesting posts and sales-oriented content.
Connect with Facebook- Instagram wasn’t always owned by social media giant Facebook. However, marketers can use their partnership to their advantage by syncing your contacts so all those Facebook followers of yours can see your Instagram content when they follow you!
Optimization- Don’t forget to fill out your profile information! We can’t tell you how many profiles we see that are lacking essential elements such as website addresses and other contact information. When uploading external documents, you will want to ensure they are the right size and the essential elements do not get cropped out when published.
It’s recommended to post a max of 3 times a day. Quality, and high-engaging posts are the most important for Instagram, especially after their new algorithm has been implemented. You will want to be sure your followers “turn on notifications” for your profile and comment on a few things as well. That way you will stay at the forefront of your account.

Instagram is a powerful tool, especially if your business has some form of visual quality to it. We do not mean it is exclusive to artists, but rather any business that can demonstrate their work in a picture and a caption. That’s pretty much most businesses isn’t it?

What are your thoughts on Instagram? Comment below!

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How to Run Circles Around Social Media Algorithms

By Christopher Tompkins

Run-Circles-Around-Social-Media-Algorithms-200x300

9Jul

Advertising, Email Marketing, Instagram, Local Marketing, Marketing, Periscope, Pinterest, Snapchat, Social Media, Twitter, Uncategorized

Social media marketers need to be as adaptive as chameleons in today’s cyber landscape. Our favorite websites throw us curve balls by constantly changing their algorithms and layouts. As such, we need to continuously tweak our strategies. Yet how can you compete with the inner-workings of a huge website such as Facebook, Instagram, or Twitter?

One of the more significant algorithm changes of late has been Instagram’s switch up. They had always ordered posts in a time-linear fashion, placing the most recent items first and older posts would be further down the line. Now, Instagram seems to be taking advice from its parent company, Facebook. Their new algorithm has the website trying to predict users’ potential interest in each post. There are several variables ranging from the person who posted it, subject manner, and the amount of engagement the post already has. No matter how you look at it, it is a new challenge for marketers, like all social media algorithms.

The first step of adapting to algorithms is to understand what they are intended to do. Like Instagram, Facebook’s current algorithm is meant to deliver quality posts to the user in an intuitive way, even if they aren’t frequent users. It delivers more posts from whom you engage with the most. You will notice this when you like or comment on an update from someone you haven’t talked to in a while. Soon, you will see their posts more often in your timeline and once you continue to like them, Facebook will think these kinds of posts are exactly what you want. Seems user friendly, right? This, however, doesn’t make it easy for social media marketers when they are trying to get the word out to new audiences. Now, users do have the option to switch off these algorithms. For instance, Twitter has a handy pre-checked box that says “Show me the best tweets first”. If one unchecks that, they are back to the old-fashioned type of news feed. However, you in no way can expect users to uncheck that box. You have to be proactive!

Instagram, Facebook, and Twitter have an answer to the outreach problem they have presented. Using hashtags and keywords will save you from being lost in the updated news feeds. Yes, it seems like hashtags may be a common saving grace, but it is one of the most effective tactics to reach audiences aside from utilizing advertising services. This way, your content will come up when a user searches for the hashtag’s subject manner. Hopefully, they will follow your trail of breadcrumbs back to your profile and you will be set.

For Instagram, one of the biggest ways to stay on your followers’ screens is to request they “turn on notifications.” If people choose to receive notifications from your account, Instagram’s algorithm will work in your favor and you will begin to take notice. For Facebook, engagement is key. If you want your audience to continue to see your posts, (and of course, you do) promote commenting, liking, and sharing. You will start to notice the tides turning in your favor, but you need your followers’ cooperation.

As you can see, algorithms can be tricky. This is just the tip of the iceberg, as everyday we have to study the workings of social media to see how we can have an advantage. In the future, we are going to see more restrictive algorithms and it is important to have an expert on your team for when the time comes.

What do you think of algorithms? How do you adapt to them? Comment below!

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Social Media: The Front Lines Of Customer Communication

By Christopher Tompkins

5Jul

Advertising, Email Marketing, Instagram, Local Marketing, Marketing, Our Work, Social Media, Social networking, Twitter, Uncategorized

Customers are the lifeforce of a business. For multiple reasons, a business simply cannot thrive without a substantial customer base. Social media marketing isn’t any different. Without followers, a business is just talking to itself. Our customers are the reason we have the marketing industry in the first place, and we take that concept a step further with social media. Each post written should be catered to a business’ audience and adhere to their wants. However, this new avenue of communication does much more than that. We are able to converse with our audience in new and exciting ways that could benefit any company. Here are the best ways that a customer can receive “above and beyond” customer service.

Since communication is one of the key parts of social media, a business page should perfect their responses and reply time. Like every action a company’s representative takes, activity online needs to be professional, friendly, and proofread. However, you will also want to be quick about it. A fast response, typically less than 24 hours, will be required to keep up a good online rapport. This will also show your company’s reactivity to negative comments or reviews. Keep smiling, stay positive, and do not confront them, even if they are acting hostile.

Are you unsure about how a product is doing? Good news! Your audience is right there, waiting to be asked. Since polls are easy to complete, they are a great way to engage your audience and to receive insightful knowledge. You will be surprised how many followers will participate in a poll that is embedded in a post. You can use this to tweak current services and products or to discover what your customers want next! Wouldn’t it be great if all companies offered this?

Consumers want to buy from a company that keeps giving and social media is the way to do that. We are able to provide customers and followers with new means of communications, but you can also deliver interesting content that may not land you an instant sale, but will attract new eyes to your brand.

How do you use social media for customer service? Share your thoughts with us!

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Hashtag Your Holiday! Why The Calendar Is Your Social Media Friend

By Christopher Tompkins

4Jul

Advertising, Facebook, Google+, Instagram, LinkedIn, Marketing, Pinterest, Snapchat, Social Media, Social networking, Twitter, Uncategorized

Happy Fourth of July! As Americans celebrate their Independence Day, fireworks will set off, hot dogs will be grilled, and beer will be slurped all throughout the fifty states. Meanwhile, our fun moments will be documented online via social media. These are the kind of days social media was made for! We will see tweets upon tweets of firework videos and Facebook status updates wishing America a Happy Birthday in the coming hours. Guess what? Your business needs to join in the fun.

Social media marketing rocks holidays. They bring inspiration to the writers, deliver a massive amount of content, and by using appropriate hashtags, your posts will show up on a whole lot more screens than traditional content. By acknowledging a special time which customers are most likely participating in, you will be showing the humanity of your company which is a key goal in social media marketing. You want to be involved in the community you are reaching out to.

Of course, Independence Day isn’t the only holiday and each festive time brings its unique array of content curation ideas. When December rolls around, you are in for some holiday overload so a nice balance of holiday-centric posts and business-centric updates will give your audience room to breathe. You should not ignore a holiday, even if you are a bit of a Scrooge. Every year, Google catches heat for not acknowledging Easter Sunday with their Google Doodles. You don’t want that kind of publicity.

There are also holidays beyond those that the Post Office acknowledges. Each industry has awareness months and niche holidays that pertain to its demographic. They can range from events like Breast Cancer Awareness Month (which is October) and National Ice Cream Day (which is coming up on the 17th! Get your scoopers ready). No joke, every single day is a holiday, sometimes two or three of them on the same day. A little bit of research will give you a plethora of things to celebrate.

From a strict business sense, you should use social media marketing to take advantage of holiday shopping rushes. Between Black Friday specials to Back to School sales, the Sunday Paper inserts have nothing on a boosted Facebook post. So, get your Santa hat on and light those sparklers, because your business will benefit from participating in these special fun days.
What holiday posting techniques does your business utilize? Comment below!

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Steps To Stay Ahead In Social Media

By Christopher Tompkins

30Jun

Social Media

It seems that news stories have shorter and shorter life spans with every major event. Events that happened last week are already old news thanks to the internet. We are hungry for fast, fresh, and high-quality content and it is up to social media marketers to deliver. How exactly do you keep up with it all? Here are some helpful steps to take:

Schedule. While planning your posts for a particular period of time won’t help you with breaking news, scheduling ahead will be one of your most beloved tools. If you devote a few hours each week to social media, you will not feel obligated to spend every moment on the computer. Then, use either the native scheduler of your social media platform of choice or a third party such as Hootsuite so your updates will go live when you want them to.

Stay Informed. Be sure to have a sharp eye on what is happening in the world and in your industry. To do this, you will want to follow the leaders of your field and reputable news sources. Once you see news start to break, it will erupt over the internet landscape very quickly, so jump in early.

Watch the calendar. Of course, knowing the date is important, but what we are referencing here is keeping on top of seasonal trends. Holidays, awareness months, and anniversaries all bring success to social media marketing. You don’t want to be that one Facebook page that doesn’t wish a Happy Mother’s Day!

Social media marketing isn’t easy. It is hard to keep up with all the moving cogs and gears that make up the internet. Yet with these tips, you will be good to go!

Do you have any other tips about staying ahead? Comment below!

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How To Pick Your Pic: 4 Easy Steps On Getting Social Media Imagery Right

By Christopher Tompkins

28Jun

Graphic Design, Social Media

Here in social media country, creative writers and graphic designers alike can find a home. Social media thrives on the visual as much as it does the textual. With the written word, there’s plenty of rules to abide by. SEO rules will get your posts higher up on search engine results. Hashtags will get your updates in the right news streams. User names will grab the attention of the right people. Anyone who even reads social media can see there’s obviously some formulas to follow when writing. Yet what about imagery?

From the earliest days of social media, visuals have been just as important than anything written, if not more so. We talk a lot about how to formulate awesome content, but pictures tend to take a back seat. For an image to be eye-catching, there needs to be a few elements present. For the picture to actually help your social media campaign succeed, you need an additional set of things to consider. Here are the most important items to make your pic rock!

Clarity. The idea of clarity covers two fronts. First, the obvious. A picture shouldn’t be blurry, pixilated, warped, or blown out. Unless your posts are about those old bigfoot pictures, clarity shows you’re a professional. You’ll need a high resolution image of at least 300 dpi to make sure that it’ll be crisp and clean on most screens. Large pictures are always good to pick so you’ll have peace of mind that your social media posts won’t look like a vintage video game. However, you should also keep in mind that huge pictures will take time to load. You’re also going to want to steer clear of any images that have watermarks or another company’s logo somewhere on it. The second side of clarity is subject matter. Don’t have your followers trying to guess what they’re looking at. If they can’t figure out what’s going on in a picture, they’re going to give up and scroll away quickly.
Subject Matter. Most of the time spent on images will be on pictures that accompany posts. Make sure the picture you pick out actually makes sense and is appropriate for the subject and audience. Obviously, this means no obscene pictures plucked from the dark corners of the web, but also that it fits in with the tone of your brand.
Optimization. There are many ways to make an image jump off the screen. You could spend hours trying to make a picture just right. First of all, colors are important. If you have very specific rules with your company’s colors, be sure to adhere to them. You may want to consider some basic design laws. Choose colors that complement each other. Lastly, GIFs and animations have become popular once again, and you can take advantage of this. These will add a bit of motion to your images and it might help attract the right set of eyes.
Professionalism. Having high-quality, professional images is an element of all three prior items. However now we’re referring exclusively to your profile and cover images. For businesses, logos are always a great way to go for the profile image and a nice clean accompanying graphic for the cover image. If you’re representing yourself and you need a headshot of yourself, be sure it is a high-quality image, you’re wearing something appropriate, and you know…smile! A word to the wise: just because it’s your personal page, doesn’t mean recruiters, clients, and potential employers aren’t looking through your stuff. Get those old party pics out of there.

There’s no question about it, images can make or break any post. These are the kinds of things that social media marketers truly strive to achieve perfection with because we understand how quickly an image can bring a whole new wave of attention to a page.

What do you think about imagery’s role in social media? Comment below!

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How To Be A Social Media Business Knock Out

By Christopher Tompkins

28Jun

Facebook, Google+, Instagram, Marketing, Periscope, Pinterest, Snapchat, Social Media, Social networking, Twitter, Uncategorized

There’s a big difference in how one uses social media for personal use and for business. When you’re using it personally, you really don’t have much to lose other than agitating a friend or two with an off-color post. When it comes to posting for your business however, every move you make is important. You are no longer posting as a person, you are now a living, breathing, personified business typing away. What are the best tactics to use when representing your business? Here are Small Business Trends’ four best ways to handle this new audience:

Be sure your posts have a nice medium between being widely-relatable and catering to your demographic. They should appeal to a certain audience, but you don’t want it to be so specific nobody will understand but the pros.
Even if you don’t have many viewers, engage with them and listen to what they have to say about your content. Many followers will share your thoughts if you give them an avenue to. Listen to their feedback and adapt your approach. If you use social media right, your follower numbers will increase.
Being ambitious is great, but biting off more than you can chew will leave your audience hungry for content. Having a full list of posts without having the resources to accomplish them is setting yourself up for failure. Don’t automatically expect an ROI from social media posts. It doesn’t work quite like that and expecting a spike in sales immediately isn’t rational.
When looking at your user feedback, take it with a grain of salt. Realize a lot of it is subjective. It is important to remember fundamentals when posting information as well. Having a social media expert’s advice is priceless when trying to figure out the best strategy.

For additional details of Small Business Trends’ four tactics check out their article here: http://ow.ly/pfD930094uZ

Do you have any other tips that can help a business thrive on social media? Let us know!

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Instagram’s New Ways to Reach Out

By Christopher Tompkins

27Jun

Instagram, Social Media

Instagram has been in the news quite a bit lately. First, they revealed a controversial facelift with a new logo and layout. Whether you love or hate it, you have to admit that it is quite different. Yet after the dust settled from the new logo fiasco, there was another change for the popular social media platform. This update, however, may help businesses reach out to their intended audience better.

With just a dash of Big Brother tactics, Instagram’s new “dynamic ads” deliver advertisements based on what users have already searched for on their smartphone. If a potential customer visited a company’s website earlier in the day, Instagram will remind you of what you saw with ads based around similar products. It also has the ability to show off the same product in different styles. This is a good tactic for businesses to be able to deliver their message to the right audience through a high-traffic avenue.

We’ve seen this kind of advertising before through Google, Facebook, and other websites. Now, Instagram is customizing their experience so you don’t mind those advertisements so much and might actually buy something. It’s all good, as long as you don’t mind them watching what you search for.

Instagram is a powerful tool for the creative and business-minded alike. It offers many tools to jazz up your photographs such as filters, and its reach is growing everyday. When it was first created back in 2010, we wondered how exactly we were supposed to take it seriously. After all, a picture can only do so much, right? Turns out, that Instagram is now becoming one of the more powerful and popular of the platforms, and that is only going to grow as their engineers continue to modify it. Younger internet surfers are attracted to its layout and versatility, and its ability to translate the world around them into something they can share.

For more information about this update, check out PR Daily’s article here: http://ow.ly/mr7k3008OvG

What do you think about dynamic advertising as a consumer? What about as a businessperson?

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Are Your Images Social Media Ready?

By Christopher Tompkins

20Jun

Graphic Design, Social Media

With social media platforms like Instagram, Pinterest, and Snapchat rising in popularity, we see visual content becoming increasingly essential. After all, who wants to read anymore? Social media requires a nice balance of eye-capturing imagery and engaging copy. That being said, you can’t just pick a random picture, throw it onto your timeline, and expect gold. There are certain requirements each platform administers. So let us see just how ready your photo library is for social media, shall we?

Those who run the big social media companies know full well that images are key to a successful post. These people have a job to do, which is controlling the stream of content that goes through their platforms and to ensure it doesn’t turn into chaos. As a result, dimensions for imagery have been created and must be adhered to. Since these images are on the web, they are measured in pixels. Here are the rules:

Facebook:
– Cover photo- 851px x 315px

– Profile photo- 180px x 180px

– Images in updates- 1200px x 630px

Twitter:

– Header photo- 1500px x 500px

– Profile photo- 400px x 400px

– Pictures embedded in tweets- 440px x 220px

Instagram:

-Profile photo- 110px x 110px

-Thumbnail photos- 161px x 161px

-Posted images- 640px x 640px

LinkedIn:

– Cover photo- 974px x 300px

– Profile photo- 400px x 400px

– Banner image- 646px x 220px

If you decide to go against these rules, you’ll find yourself with an image that has been inappropriately cropped or a pixelated mess. Consult with your graphic designer, photographer, or social media manager to be sure that your pics are perfect.

Share your thoughts with us below!

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Tag : instagram