At this time, millions of businesses are on social media. Yet this doesn’t mean they are all successful. Perhaps, they have created accounts out of sheer obligation to a boss, or it was a one-shot attempt to stay trendy. As social media gurus, we see these kinds of accounts often. “Bare bone accounts” do the minimum by showing up on their platform of choice’s search results. However, this actually backfires on the owners by disappointing fans due to their lack of content. What should a social media account bring to customers?
To utilize the potential of your business profiles, you will want to optimize your page. In detail, go through each area that Facebook, Twitter, and other platforms offer, and your profile will have increasingly positive results. Sure, your name, address, phone number, and website address are all important, but an effective page requires in-depth copy for short descriptions, a company overview, a mission statement, and several other areas of the page.
Customers do not enjoy having to search for your resources and they shouldn’t have to. Facebook offers you two menus to provide helpful links. The “Apps” section allows your business page to showcase the essential pages of your company’s web presence. This section can also turn into a handy portal to your other social media platforms. The top of the page’s horizontal menu can be customized to transport customers to your most important assets and the web pages you want them to visit.
Twitter offers less optimization options, so you will want to take advantage of every single line offered. Descriptions, web addresses, locations, and a powerful cover image will make your profile look just right. Like everything else about Twitter, their customization options are effective and sleek.
Unlike Twitter, LinkedIn has tons of room for customization. Fill out as many fields as possible. Both personal and business pages have their own unique set of options, so take your time and don’t leave any room for customers’ unanswered questions. Your pages should speak for themselves!
Every platform offers different ways to present your information. Optimizing your page is one of the most important early steps in social media success. Here is another tidbit- this isn’t a once and done step. As your company grows, so should the information on social media. Keep everything updated and accurate. You may find this process repetitive, but by enriching all your pages with as many details as possible, a whole new level of professionalism will be yours!
What optimization tricks do you know of? Share below!