There’s no doubt about it – people love gossip, controversy, and scandal. It’s these spicy little tidbits that keep the internet alive and thriving. Whenever a celebrity or politician says something wrong, we eat it up as quickly as possible. While this is entirely true, it could be a road block for social media marketers.
While the best social media content taps into current events, it’s best to ignore certain red flag headlines completely. Trying to figure out which topics to integrate into your marketing can be a delicate situation and requires a good amount of discernment from your team.
This is imperative to keep in mind as we get even deeper into this election year. Everyone has their opinions about the Presidential candidates, but should your business have one? Sure, if you want to alienate or offend those customers who disagree. It isn’t a business’ role to provide commentary about politics, religion, or other sensitive subjects. We are all human, we all have beliefs and stances, but when someone represents a business, they become a part of a larger brand. If your company’s marketing team makes this mistake, you will surely get the wrong type of attention. “Any publicity is good publicity” isn’t the case when you join in a controversy.
So, how exactly can you tell the difference between controversial issues and positive current events? When in doubt, stay positive! From light-hearted holidays to positive news like a local team winning the big game, there are plenty of news stories to incorporate into social media content.
Additionally, focus on industry-relevant news that will attract the right people. Once again, though, be careful. As you could imagine, there are controversial subjects in every field of work. Medical professionals, stay away from malpractice stories. Auto Repair shops, steer clear of drunk driver headlines. Retail stores, don’t create a controversy by badmouthing your competitors.
It’s simple, really. Provide informative, educational information, that’s relevant to what’s happening now, but there’s no need to explore heavy subjects. As we have seen in the past, a controversy can spread very quickly, and social media is all about communication. As always, act professionally, courteously, and stick to your business!
How do you stay relevant, but not controversial? Share your thoughts below!