Tag : marketing

Is Your Social Media Marketing Speaking A Different Language?

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25Sep

Does it seem like you’re speaking a different language than your customers? You actually might be! I’m not saying you accidentally wrote your Facebook updates in Japanese, but perhaps you’re not speaking the way your customers like or understand.

Social media, in a nutshell, is about two things – communication and community. As such, you’re going to need to know your customers and how they talk, or rather, how they expect you to talk. Here is why your writing may be your social media downfall:

1. Tone. Social media is the same as any other form of marketing in the respect that your company needs consistency. The language you use should be of the same tone as everything you do. Are you a business that gives off fun vibes, like a beverage or fashion line? Then keep it fun! Are you a divorce lawyer? Then maybe you should stick to a more professional feel. Either way, the right tone is essential to powerful and unique messages.

2. Technicalities. Some industries require customers to understand the nitty-gritty mechanics of the product. Others are better off simply explaining the benefits of the product. After all, a cleaning supply company probably won’t disclose all the science behind their products. On the other hand, a computer company may explain the type of processor or monitor screen resolution.

3. Content. Social media marketers need to study what kind of content their audience responds to the most. Whether it’s promotional posts, news articles, or even memes, it’s up to YOU to make sure there is engagement!

4. Timing. Each platform has a different “prime time” for posting. Some scheduling times are more effective than others. However, your audience is also an important factor. Your demographic should shape when your content is sent out. Some people check the internet on Tuesdays at 10:00am, others at Friday at 9:00pm. Study your followers!

Who is your ideal customer? The answer to that defining question should determine how you talk, what you talk about, and when you say it. It’s imperative that you pinpoint your ideal demographic and the people you want to sell to. Otherwise, you might as well be speaking a different language!

Are you ready to reach out to your customers like never before? Contact us today to create an effective marketing strategy!

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13 Daily Duties Of Social Media Marketers

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10Sep
When you’re working on the internet every day as social media marketers do, you need two essential qualities – the ability to focus and capacity to multitask. Focus is required so we can execute our intricate, multi-faceted jobs without a hitch, despite distractions. After all, we’re dealing with the internet, and funny videos and news stories are all around to slow down progress. You need multitasking because of all the steps needed to have a successful day of online networking. Every account needs daily attention. However, marketers who aren’t internet-savvy may be unaware of everything that needs to be done. Here are thirteen tasks that should be on any marketer’s to-do list:
  1. Address any critical issues outstanding on your Facebook, Instagram, Twitter, etc. as soon as possible.
  2. Reply to all comments, mentions, emails, shares, complaints etc.
  3. Accept connections and friend requests. Follow back when applicable.
  4. Make sure your scheduled posts were published successfully.
  5. Check what’s trending and utilize these topics in fresh content while conforming it to your brand.
  6.  Begin writing next week’s content.
  7. Add a healthy variety to your writing plan. Keep it alive and exciting!
  8. Create long forms or blogs that reflect your knowledge of the industry.
  9. Retweet, Quote Tweet, share, and comment multiple times a day.
  10. Analyse previously-published posts and their engagement rates.
  11. Study the activity of your boosted posts, advertisements, and your overall budgets.
  12. Adhere to your strategy, but be flexible to what your audience demands.
  13.  Don’t forget to add a healthy dose of fun to your marketing!
These are just a few of many responsibilities social media managers and marketers need to accomplish on a daily basis. Even when you clock out, things are compiling and ready for you when the next day begins. Having a hard time juggling all this? Let us help!
What other responsibility can you think of? Comment below!

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Why Social Media Marketers Need To Go Native

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7Sep
Sometimes, social media platforms’ algorithms present wonderful opportunities for marketers. Other times, they create challenges. The need for native content is a bit of both. Facebook, among other platforms, realized that they are better off when users stay inside their walls. They want people to stay on Facebook as long and often as possible. That’s why native content has become so important and given priority. How can marketers jump on board? Here are the three main ways to take advantage of native content benefits:
Auto-Play. One of the most significant ways for a company to reap the rewards of native content is video. If you upload original videos to Facebook itself as opposed to linking it from YouTube, your content will be featured in their auto-play stream. When mobile Facebook users watch one video, it starts a constant stream instantly playing videos that are on their feed. If your video has been uploaded to Facebook, it’s a part of your followers’ streams, raising your chances of views and engagement. That’s the whole point of the game!
Instant Articles. Recently, Facebook unrolled Instant Articles in their armory of mobile-exclusive benefits. This service also caters to the native content system because writers will publish a whole article on Facebook instead of sharing it through links. Blogs, rants, articles, and long forms appear quicker and, thanks to Facebook’s equations, more prominently on news feeds. Because the article will actually live on the social media giant as opposed to a blog or website, there are several benefits.
Images. When creating an update, you should always upload an image that you have created. Additionally, if you are sharing a web page, you may want to consider “killing the preview” and uploading relevant imagery to Facebook itself.
Now, obviously, sometimes this is impossible. You can’t copy someone else’s news article and share it via Instant Articles, nor can you upload parts of your website and showcase them. Native content can, and should, only go so far. For this reason, a company’s social media schedule should have a hearty mix of native and curated content. Keep in mind that while creating original work and uploading it onto your social media site of choice will take longer than simply sharing a link, these updates will give your accounts hefty spikes in views and engagement opportunities. Additionally, boosting native content with advertising will skyrocket that post to new heights.
How do you use native content? Share below!

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Social Media Multitasking: Why One Profile Isn’t Enough

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29Aug

In the beginning, there was MySpace. That was consumed by Facebook, which had internet rule for a while. Then rose Twitter, Instagram, Pinterest, Google+, Weibo, LinkedIn, YouTube, Vine, Swarm, Tumblr,  Foursquare, Meerkat, Periscope, Snapchat, Stacks, Stumbleupon, and Reddit. Whew! There are too many platforms to count, and while it’s impossible to successfully manage accounts on all of them, your company shouldn’t be satisfied with a single profile.

Each platform brings a plethora of different perks. Yes, the primary goals are communication and brand awareness, but how you do this varies substantially on the site you choose. This is why you need to learn to multitask on social media. Having multiple profiles will help you spread your word via different avenues. You can use the varied features of these sites to showcase specific areas of your business!

Each site covers a different aspect of social media. For example, platforms such as Instagram, Vine, Snapchat, and Periscope heavily rely on visuals, whether it’s a photo or video. This type of content is a must!  You can’t simply post a line of text and expect engagement. Instead, get your creativity hat on (or hire a marketer who has one) and be ready to send out some artistic pieces of marketing.

Twitter is about the NOW. Second by second news can be shared through this popular platform. This is great for content such as everyday updates to press releases. Since you’re limited to 140 characters, you need to harness your other social media profiles and share links to more substantial content.

Facebook has a nice combination of text and visuals. It tweaks what users see based on their interests. This makes Facebook one of the most powerful and challenging of the social media profiles.

LinkedIn is strictly for business. Professionals come to network, promote, and find employment opportunities. You can also share longer articles that you have created. This is the place to develop real world connections.

Balance is the name of the game. As a business marketer, start with a Facebook and Twitter. Depending on your industry,  upgrade to an Instagram and LinkedIn in time. Don’t bother too much with Vine, Tumblr, or some of the smaller platforms without having a firm grasp on social media marketing.

Additionally, do your research and find out where your audience likes to hang out. Younger people typically use Instagram, Snapchat, and Reddit. Business-oriented adults like Twitter and LinkedIn. Facebook is still the social media golden boy that house over 1.65 billion users. Different people utilize different sites for connecting with their favorite people and content.

When you do make multiple accounts, be sure to have consistent branding. Have a singular logo and banner, but be sure to adhere to site specifications. Overall, make sure your tone stays the same no matter what medium you’re using.

So, what’s it going to be? Facebook, LinkedIn, Snapchat? Take your pick and take your time when deciding how you want to spread your marketing power!

What social media platforms do you use? Share below!

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8 Steps To Conquer Social Media Writer’s Block

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28Aug

Social media marketing requires a large amount of creative juices and sometimes, the well runs dry. It’s okay, it happens to the best of us. Unfortunately, the internet isn’t going to wait for inspiration to strike once more. You need to jumpstart your imagination so you can make fresh, engaging content for your Facebook, Twitter, Instagram, and LinkedIn and send it out to the content-hungry masses on a daily basis. How is this possible?

Making content for social media is another form of creative writing, which means there is a bit of subjectivity to it. As any writer can attest, crafting the right message isn’t always easy. You constantly have to figure out attractive content that will draw people to your business. How do you find that much-needed spark? Here are the top 8 tips that will help:

  1. Look into your analytics. You may have the answer lying in your previously published posts. Have videos been getting a lot of attention? Maybe it’s a sale? Try to tap into what already has been working. Additionally, just reading what you’ve already made can be enough to get the gears turning.
  2. Look at competitors. Perhaps your quest for inspiration will land you on a competitor’s social media page. Studying how they approach Facebook, Twitter, Instagram, and other platforms could help you see social media in a new light. That being said, don’t plagiarize!
  3. Stick to a schedule. You will be surprised how sticking to a specific schedule will help you stay creative. Perhaps you feel like you can write better in the morning, or maybe it’s the afternoon. Either way, a schedule can give a subconscious spark of creativity.
  4. Check out what’s trending. There’s no time like the present and that should also be the case for social media marketing. Check out what’s trending on Facebook, Twitter, and Instagram. Somewhere amongst the headlines and hashtags, you may be able to spin a topic to your company’s advantage.
  5. Stay organized. Write down any and all ideas, even if you don’t have room for them at the moment. Trust us, a time will come when you need an extra idea or two. In addition to writing things down, keep the ideas organized and at a convenient spot.
  6. Review your company’s mission. Don’t forget who you’re writing for. Head to your company’s website and review the “About” or “Our Mission” sections. Get pumped up to be a part of such a great company! You can always take a step back and watch your other employees and see if their work will inspire you.
  7. Take the first step – Just start writing! I know, easier said than done right? Trust us! Even if you begin with just random words on the page, a bit of creative gibberish will be a great exercise for the mind.
  8. Take a step back. Go for a walk! Staring at a blank screen doesn’t help. Come back after you try some of these other steps and start with a fresh. 

Social media marketing thrives on intriguing stories, engaging content, and compelling writing. It’s the core of the message you’re trying to convey. If you ever feel stuck, try out these tips to get your writing!
What other brainstorming ideas do you have? Share below!

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Are Your Employees Ready For Social Media?

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15Aug

There is a substantial difference between personal and professional social media. Just because an employee knows how to post cat pictures on Facebook or retweet a celebrity on Twitter, doesn’t automatically mean they understand how to manage a business page on these platforms. Those who run your company’s social media marketing will require some form of training so they can understand the intricacies of this industry. Like everything else, this type of education has a price tag and you should keep these options in mind while planning your 2017 marketing budget.

Thankfully, the internet has made it so your marketing employees do not have to attend a formal college for this education. Several websites offer online tutorial courses to show you the ins and outs of social media marketing and can explain what each platform requires. Facebook, Twitter, Instagram, LinkedIn, and the others all have very different mechanics. Your marketing team can learn all about them through companies such as Udemy, Lynda, and Shaw Academy. While all prices vary, each site offers premium services and classes, which explores helpful approaches, technical knowledge, and a broad range of lessons that allow you to have a full understanding of online marketing. If none of the above sites match your approach, a quick Google search will present many other avenues to consider.

Additionally, many marketing firms, The Go! Agency included, offers comprehensive consultation packages your employees can utilize. These kinds of sessions provide an in-depth and personalized approach that not only teach the industry of social media in detail but also incorporate your own business’s social media for an analytical approach.

From Facebook advertising to Hootsuite analytics, there is so much to learn in the world of social media marketing! Your employees will be able to expand your brand’s reach, study marketing analytics, and be as effective and efficient as possible in the growing world of the internet.

What training has worked for your employees? Comment below!

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How To Heat Up Your Hashtag Game

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11Aug

One of the most important elements of social media marketing is to spread your content as far as possible. To achieve this goal, we have hashtags as handy tools. These little guys allow our posts to appear when someone searches for that hashtag. They’re basically the advanced version of a keyword.  Simple, right? Hashtags are easy to learn, but can take some finesse to master. Here are the best ways to make the famous internet tool work for you!

Know your platform’s limits. Do you think all the social media platforms are the same? Think again. The way each site uses hashtags is completely different. You should not use more than three for Facebook. There isn’t a limit for Twitter, but you still  have that 140 character limit hanging over your head. LinkedIn and Pinterest don’t use hashtags at all, rather utilize keywords. Instagram, on the other hand, is the king of hashtags. Be professional, but 10-15 hashtags max is recommended. 

Do your research. A hashtag will only do its job if someone is actually looking for it. You need to figure out what is trending. Luckily, you have tools. Ritetag and Hashtagify are both third party websites that allow you to see what the market is talking about.  Facebook and Twitter both have trending sections that allow you to see what all the buzz is about at the time. 

Don’t be too specific. #FacebookSocialMediaMarketing may not get as many hits as #Facebook, #SocialMedia, #SocialMediaMarketing and #Marketing. You want to make sure that people are searching that exact phrase, otherwise your content won’t come up. 

Don’t be too broad. On the opposite side of things, you want to make sure your hashtag isn’t going to drown in a sea of the same. #California may work, but if you are trying to get San Diego residents to pay attention, #SanDiego will work better. Otherwise, people who are looking for things pertaining to San Francisco may also see your post and it will be a waste. 

You need a little bit of imagination, research, and common sense to master hashtags. The symbol that used to be called the pound symbol is now your best friend in the social media world, but you need to know how to use them!

How do you use hashtags? Share below!

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Why You Need A Dedicated Social Media Manager

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23Jul

Millions of businesses are now reaping the benefits of social media. Yet just how serious are they taking this venture? We have seen many companies assigning social media duties as an afterthought to their marketing team or part-time intern. After these employees work on traditional marketing all day long they hardly have the energy to invest into their company’s Facebook, Twitter, etc. We can’t tell you just how wrong this approach is! A successful social media marketing campaign requires attention every single day. Some of the worse types of accounts are those that are either stagnant or sparsely contributed to and that’s what this answer to social media generates.

Now that social media marketing has become a necessity for business, many managers feel obligated to create accounts. However not many fully understand the work that goes into its success.

Depending on exactly what sites your business has accounts on, a social media marketer needs to perform unique duties. Maintenance of Facebook pages is time consuming as there are many intricate steps to take and areas of the site to follow. Twitter marketers must retweet and quote retweet to make sure there is a constant stream of engaging content on the company’s news feed throughout the day. They also must fix the balance of followers and non-followers to the benefit of the page. If LinkedIn is involved, networking with an account’s fifty groups is needed during the workweek.

Amongst all this, analysis of data is critical. Statistics are available either through native analytics or third-party applications so social media managers can see what posts generated engagement and which didn’t. As the internet landscape is quite fickle, it’s our job to study trends and stay on top of what is happening today and not yesterday. The moment is vital in social media marketing, and we appreciate how missing an important event can spin a whole campaign out of control.

Some businesses still may not want to waste an employee’s time with social media. Others may not have a team member that is privy to Facebook, Twitter, LinkedIn, and other websites’ intricacies. That’s where outsourcing to professionals like The Go! Agency can be very beneficial to your company. Your online accounts will receive comprehensive work, writing, and support which is priceless when creating an effective online presence. It’s more than understandable for all the work a social media campaign requires to be a bit over a business owner’s head. After all, you are a professional in your field, not online marketing.

If you have any questions about how outsourcing can help your company, please contact us!

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What Can Twitter Engage Do For Your Social Media?

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21Jul

Twitter really wants you to succeed. They had previously announced updates to the website’s infrastructure that will give more leeway for a tweet’s character count as well as allowing more options when retweeting. Now, they are offering us a brand new tool exclusive to American iOS devices. Engage, a companion app, will deliver helpful analytics to a marketer’s fingertips.

This new software allows Twitter users to study their tweets in real time through comprehensive data. Engage covers a wide range of area pertaining to the social media giant’s functionality and reachability. This will help marketers succeed and understand new insights.

Engage also notifies you of trends and important conversations happening on the internet as they happen. Now, you will never miss a trending hashtag or news story that could attract a slew of followers to your page. This brings a whole new meaning to “in the moment”!

Have you ever wondered who your content attracts? Engage allows you to study the demographics and activities of those who read your tweets. Are these the people you want to reach out to? If so, great job! If not, it may be time to tweak your writing and when you are ready to try again, Engage will be by your side.

Like Hootsuite and other third party analytic programs, Engage provides insights into your account’s performance. You can even compare post-by-post to see if your pictures, videos, GIFs, or text-based tweets do the best.

Why would Twitter create Engage? After all, it’s a free service and there is no profit to be made. They made it because those who run this social media platform appreciate that businesses all over the world use their website to market. Twitter has become a necessity in the business world, despite not having nearly the amount of tools Facebook offers. Now, Engage ushers in a new level of intuitive tools by Twitter itself, as opposed to third party applications. Twitter is proudly proclaiming that they want to help your business succeed.
What do you think of Twitter Engage? Comment below!

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Hashtag Your Holiday! Why The Calendar Is Your Social Media Friend

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4Jul

Happy Fourth of July! As Americans celebrate their Independence Day, fireworks will set off, hot dogs will be grilled, and beer will be slurped all throughout the fifty states. Meanwhile, our fun moments will be documented online via social media. These are the kind of days social media was made for! We will see tweets upon tweets of firework videos and Facebook status updates wishing America a  Happy Birthday in the coming hours. Guess what? Your business needs to join in the fun.

Social media marketing rocks holidays. They bring inspiration to the writers, deliver a massive amount of content, and by using appropriate hashtags, your posts will show up on a whole lot more screens than traditional content. By acknowledging a special time which customers are most likely participating in, you will be showing the humanity of your company which is a key goal in social media marketing. You want to be involved in the community you are reaching out to.

Of course, Independence Day isn’t the only holiday and each festive time brings its unique array of content curation ideas. When December rolls around, you are in for some holiday overload so a nice balance of holiday-centric posts and business-centric updates will give your audience room to breathe. You should not ignore a holiday, even if you are a bit of a Scrooge. Every year, Google catches heat for not acknowledging Easter Sunday with their Google Doodles. You don’t want that kind of publicity.

There are also holidays beyond those that the Post Office acknowledges. Each industry has awareness months and niche holidays that pertain to its demographic. They can range from events like Breast Cancer Awareness Month (which is October) and National Ice Cream Day (which is coming up on the 17th! Get your scoopers ready). No joke, every single day is a holiday, sometimes two or three of them on the same day. A little bit of research will give you a plethora of things to celebrate.

From a strict business sense, you should use social media marketing to take advantage of holiday shopping rushes. Between Black Friday specials to Back to School sales, the Sunday Paper inserts have nothing on a boosted Facebook post. So, get your Santa hat on and light those sparklers, because your business will benefit from participating in these special fun days.
What holiday posting techniques does your business utilize? Comment below!

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