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Tag : holiday advertising

Black Friday or Cyber Monday: Which Should You Choose?

Black Friday or Cyber Monday_ Which Should You Choose_
21Oct

In 2018, there was a staggering $13.9 billion on Black Friday and Cyber Monday alone! It’s tempting to dive in and say you’ll make marketing campaigns for each of them, but promoting your business for both of these high-traffic days is just going to set you up to fail. Every business owner knows that trying to do everything usually means you end up doing nothing (successfully, at least).

You’re going to have to commit to one of these sales, and that’s why we’re here today. I’m going to break down who should be marketing for each of these days. From there, you’ll be able to plan your marketing strategy and get a piece of the holiday sales pie!

Who Should Promote Black Friday?
What does Black Friday entail (other than crazed shoppers with huge carts and no remorse)? At its core, the only thing required for Black Friday is to slash your prices for a day. You’ll want to promote it, of course, but the process of preparing for Black Friday is going to be far easier than doing the same for Cyber Monday.

You see, in the best-case scenario, Cyber Monday will mean you need a solidified shipping plan, which can be difficult if you’re solely a brick and mortar store. Add in the hassle of shipping everything and tracking orders all over the country, it’s a headache that can be debilitating unless you have the staff to support it. For this reason, Black Friday has always been the go-to for small-to-mid-sized local businesses.

A sale, of course, is no good for your business if your customers don’t know about it. Black Friday is also ideal for local businesses because you have a much smaller audience to inform. Where Cyber Monday would require you to broadcast your message to a national (or international) audience, local stores only need to connect with people in the immediate area. This is going to be a godsend if your marketing budget isn’t the biggest, because holiday ads aren’t cheap.

The short version? Unless you’ve got a large team and the capital to handle a national ad campaign, dive headfirst into Black Friday and don’t look back!

Who Should Promote Cyber Monday?
While Black Friday is easier to handle, Cyber Monday offers substantial incentives to companies with the resources to pursue it. For one thing, you’re not going to be limited to the X-thousand people in your city. While Black Friday has stayed fairly consistent from year to year, Cyber Monday sales saw a huge increase last year, and are expected to see another bump this November.

If you’re a larger, national business, particularly if you’re used to a lot of online sales throughout the year, Cyber Monday shouldn’t be as jarring for you. You’ll likely already have solidified shipping processes in place, and your social media following should be large and engaged enough to help maximize your ROI for holiday ad spend.

The final sign that Cyber Monday is right for your business? You’re ready to start preparing now. The national competition for ad space means that the right time to finalize your marketing plan was yesterday. A local business only has to compete with its neighbors, but you’ve got to tackle the world! Remember that great risk often means great reward, though, and don’t shy away from Cyber Monday if you can reasonably hold your own in the upcoming marketing battle.

Go Forth and Sell, Sell, Sell!
These are two of the biggest sales days of the year, so pick your target and take the shot. Decide if you want a localized Black Friday campaign or are going to get the word out about your upcoming Cyber Monday sale, then get going! Thanksgiving will be done and gone before you know it, and your business has a lot of work to do before then!

Think your Black Friday or Cyber Monday strategy could use some expert input? Set up your free consultation with The Go! Agency!

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How to Get More for Less With Your Holiday Ad Spend

How to Get More for Less With Your Holiday Adspend
14Oct

Without fail, social media ad spend skyrockets during the holiday season. So why do marketers throw their hats into that ring every year? Because people are buying.

Sadly, knowing that people are spending money doesn’t magically increase your advertising budget. That’s why I’m here! I’m going to show you how to stretch your holiday ad spend dollar whether you’re a nationally-known business or a local store.

Timing Is Everything
When you’re marketing on the day of a holiday, your cost-per-click (CPC) goes up dramatically. Why? Because everyone is bidding for the same virtual ad space.

While on any given Tuesday it might be just you and a (comparatively) small handful of other businesses, advertising on Black Friday is going to pit you against retailers like Walmart and Target. By the time you finally win a bid, you’ll likely spend more on ads than you’ll ever see in ROI.

So what do you do?

For National Brands: 
If your organization is big enough, you may actually stand a chance at competing with larger companies for ad space on a major holiday. Still, question if this is the best move for you. Take into account how many of your clicks regularly turn into leads, then how many of those leads turn into conversions.

From there, you can work out how much money each of those ad clicks is going to earn in your customer’s lifetime. When running these calculations, remember that holiday shoppers are less likely to become lifelong customers.

Once you’ve got your number for how much profit each click will generate for you, based on past experience, find a margin that works for you. How much can you pay for clicks and still get an exciting ROI? Find that number, and don’t bid a penny over it. It’s unfortunate if you can’t get holiday ad space, but it’ll be worse to lose money on those same ads because of increased holiday ad spend.

For Local Businesses: 
Don’t even think about throwing your hat into that ring. The amount of traffic your local business is going to get is almost certainly not going to cover how much you’ll end up sending on clicks. Unless you’re the one local business in the world with an ad budget to rival a worldwide retailer, don’t waste your time bidding on ad space that you can’t afford to support.

For Both: 
If you find that it just isn’t feasible for you to run ads on a holiday, that’s completely fine! You can still get your share of holiday revenue. Just pick a day around the holiday to target.

You probably don’t want to skip Cyber Monday just to do the day before, where the bidding landscape will be almost identical. But what about the day after? In many ways, the day following a holiday is an overlooked hotbed of potential sales.

Immediately after a major retail holiday is exactly when all the bargain hunters come out. This is where you can shine! The ad spend market won’t be nearly as saturated with bids, and there will still be plenty of online shoppers for you to draw in.

Place your lower bids, and watch as you get prime ad space for a fraction of what it would’ve cost you 24 hours earlier.

Spend Wisely
You’re working with a limited ad budget in a competitive market, so choose your investments carefully! Take this information and make a name for your brand without spending every last penny on holiday ad space.

Does your holiday marketing plan still need some work? Set up your free consultation with The Go! Agency!

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How to Tie the Holidays Into Your Social Media Posts

100118 How to Tie the Holidays Into Your Social Media Posts
7Oct

You know the holiday season is right around the corner, but what does that actually mean for your social media strategy?

Well, I could tell you to do steps X, Y, and Z to update your social media plans and all your woes will vanish! Christmas shoppers will rush to your website and the garland around your tree will be made of shredded $100 bills!

But that isn’t how this works.

I can’t tell you what’s going to work perfectly for your business in your unique situation. What I can tell you, though, is that Marketing Dive found that 80% of shoppers are planning to spend at least as much on holiday shopping as they did last year. The holidays are simply too lucrative not to plan for them.

So how do you learn what you need to do? You study the best. I’m going to show you some of the most successful holiday campaigns, explain exactly what made them such hits with their audiences, and give you some tips on how you can replicate those results.

1. STARBUCKS
Starbucks’ holiday cups have earned them a lot of attention over the years, and the 2017 holiday season was no different. The face of coffee let their customers design their own holiday cups and have a chance for their work to be shared by Starbucks by using the #GiveGood hashtag.

What’s their secret?
Starbucks has a huge fanbase of active, loyal customers. When they were given the chance to create content for a company they love, there was no hesitation. This influx of user-generated content (UGC) got Starbucks a lot of positive attention and plenty of fresh content for advertising, all without paying a dime!

#GiveGood was also a key part of their success. It showed users that Starbucks wasn’t thinking about themselves, but was instead focusing on the spirit of giving. That brought in a human element for customers to relate to, so suddenly they were getting into the holiday spirit and not just buying coffee from one of the largest corporations in the world.

What’s the lesson?
UGC is almost always going to endear you in the eyes of your audience. It’s also important to remember that, as the holidays come closer, you can’t beg your customers to buy from you. Show them your human side and let them be naturally excited about your brand.

2. UPS
UPS started a #WishesDelivered campaign to share real, touching stories from their customers of how UPS made a difference in their lives. Every time users shared or submitted stories with the hashtag, UPS donated a dollar to one of three charities.

What’s their secret?
The short version: people love stories. Everyone wants to feel good, and #WishesDelivered gave people a reason to spread the word about what a difference UPS was making. Combining easy charity donations with the chance to spread positive, holiday-themed news made this campaign an instant success.

What’s the lesson?
Tell your customers how you’re helping them! Even if you can’t afford a huge donation to charity right now, let your customers interact with your brand by telling stories of how you did right by them. Hashtag campaigns can work wonders for spreading your message.

3. HOTELTONIGHT
Nobody said the holidays were all exchanging gifts and kissing reindeer. HotelTonight’s holiday campaign acknowledged that sometimes the holidays just suck, especially when family is involved! They posted jarring (in a good way) caricatures of unpleasant family members, and encouraged users to share their worst stories of staying with relatives.

What’s their secret?
HotelTonight was simultaneously funny and reminded its customers why they needed to book hotels over the holidays. It’s hard to say “I’ll just bunk with mom” when you’re thinking about your great-aunt Muriel’s Scrabble tournament!

What’s the lesson?
Holiday marketing doesn’t have to be happy. If your brand’s personality isn’t one that cares about Santa and eggnog, that’s fine! This is also a lesson that you should be establishing empathy with your customers wherever you can. Show them that you know what they’re going through, and they’ll flock to you!

You don’t want to copy these brands, but you should take the ideas behind each success story and make them your own! The holidays are a chance for your business to score some big victories, so don’t waste this opportunity with tired marketing strategies! Now get out there and show your customers why they need you this holiday season!

Did you find this advice helpful and want to see how else you can improve your marketing strategy? Reach out to The Go! Agency today for a free consultation!

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